FAQ: AI Integration & Process Automation

It depends on the process to be analyzed, the tools already present in the company, and the required level of automation.

After the first call, we prepare a personalized proposal, with activities, times, and investment defined for the specific case. We prefer to avoid standard prices because two companies can have very different needs even when describing the same problem.

Yes. The on-site part is often fundamental to understand how to make daily work more efficient: describing a process is not enough, you have to see how it's actually done.

Usually, we start with a short call, then we organize an operational session at the company when there is a concrete process to analyze. In that phase we observe:

• Files, emails, documents, and tools used every day
• Manual steps, double data entry, and unnecessary waits
• Exceptions that do not emerge in a simple call
• Roles, responsibilities, and points where the team loses time

2-4 weeks for most projects. Voice assistants ready in 1-2 weeks.

The process is structured in phases:

• Week 1: Diagnostic call and on-site session, when needed
• Week 2: Technical proposal and approval
• Weeks 3-4: Development and implementation
• Week 5: Training and go-live

Each project is evaluated based on the type of data involved and the corporate context.

Before proposing a solution, we define what information is truly needed, what data to avoid, and what controls to maintain in the process. In general, we work with a prudent approach:

• Use only the data necessary for the use case;
• Maintain human control steps;
• Separate sensitive information when not needed;
• Choose tools consistent with the required level of confidentiality.

We use the best available APIs (OpenAI, Anthropic, ElevenLabs, etc.) but you don't have to worry about it. We manage everything.

We choose the most suitable technologies for your specific case, considering:

• Quality of results
• Operational costs
• Response speed
• Privacy and security

We offer optional maintenance plans, but most clients are autonomous. It depends on the complexity of the solution.

Available options:

• Ad hoc support: occasional interventions when necessary
• Monthly maintenance: monitoring and updates
• Total autonomy: you manage everything internally

We focus on concrete results, not trendy tech. We offer you:

• Pragmatic approach: no demos, only solutions that work
• Specific experience with SMEs
• On-site analysis of real processes, when the project requires it
• Training included to make the team autonomous
• Transparency on costs and timelines
• Local support